Welcome to the Filtrine Family!

Filtrine has two divisions, Drinking Water Solutions and Chiller Systems. Visit the pages listed below for hints on how to determine which division your unit falls under:

  • Not sure if you have a process chiller or a drinking water chiller, visit Product Identification.
  • For Tips on How to Get Your Filtrine Service Questions Answered Quickly, visit Product Support.
  • Filtrine supports all Filtrine products regardless of the age.

Filtrine Service Questions

Filtrine’s knowledgeable drinking water service team is ready to answer your technical questions about Filtrine drinking water equipment such as drinking fountains, bottle filling stations, drinking water chillers, water purifications systems and more. Dial our number, 800-930-3367 and ask for drinking water equipment service or email drinkingwater@filtrine.com.

Filtrine’s knowledgeable service team is ready to answer your technical questions about Filtrine chiller systems. Dial our number, 800-930-3367 and ask for the Service Department. Carol Powley, Filtrine Service Coordinator, will assist you to the best of her ability and if needed will direct you to the appropriate staff person. You can also fill out the Contact Service Form below.

For part order inquiries (water filters, etc.), visit How to Order Parts.

Filtrine Chiller Service Team

Terry and Lee Filtrine Service

Terry Zavorotny (on left) and Lee Blake (on right), Filtrine in-house service techs, can help with troubleshooting Filtrine chillers and develop a solution quickly. Both Lee and Terry started out in the production department building Filtrine equipment. From this experience, they developed a thorough understanding of Filtrine chillers and drinking water products. In addition, their years of experience at Filtrine gives them unique institutional knowledge of how Filtrine products are used in the field.

Filtrine is now offering Zoom video conferencing to aid our service technicians in resolving technical issues as quickly as possible. For more information, contact customer service, 800-930-3367.

Contact Service Form

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